Responsible Gambling: Safe Online Casino Practices

Responsible gambling starts with being informed. This guide gives you the rundown on recognising risky habits, teaches you ways to shield your loved ones, and points you to where you can get help right here in New Zealand.

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What is Responsible Gambling?

Responsible gambling involves monitoring and controlling your gaming habits to prevent negative impacts on your life or those around you. It's about being self-aware and disciplined, and making sure that gambling remains a fun and safe activity.

This means setting limits on how much time and money you spend, never chasing losses and always being ready to step back if your gambling stops being enjoyable.

How to Spot Signs of Problem Gambling

You might think that problem gambling is always about big, dramatic losses of money, but that's not the whole picture and it can be more subtle. A gambling addiction often starts quietly, and the signs can be easy to miss if you're not paying attention.

Ask yourself, have you noticed yourself or anyone you know doing any of the following?

  • Spending more time gambling than with friends or family.
  • Hiding or lying about gambling activities.
  • Gambling more money to try to win back losses.
  • Borrowing money or showing unexplained debts.
  • Neglecting responsibilities at work, home or school because of gambling.
  • Mood swings related to gambling wins or losses.
  • Withdrawal from regular activities or hobbies to gamble.
  • Feeling restless or irritable when trying to cut down on gambling.
  • Using gambling to escape from problems or relieve negative feelings.
  • Jeopardising or losing important relationships or job opportunities due to gambling.

Online Casino Tips for Responsible Gambling

Online gambling is meant to be fun, and there's plenty you can do to keep it that way. Here are five expert tips to keep in mind to ensure that you’re practising responsible gambling:

  • Set a budget: Learn to manage your bankroll. Decide on an amount you’re comfortable losing and don’t exceed it.
  • Set time limits: Set your mind on how long you want to play from the start and stick to it.
  • Don’t chase losses: Some days aren’t yours. If you hit your budget limit, log off.
  • Keep tabs on your spending: Regularly check your deposits and withdrawals. It’s easy to lose track online, so keep receipts or use apps to monitor your gambling spend per month.
  • Use responsible gambling tools: Set deposit limits, self-exclude if needed, and use reality checks that many sites offer to remind you how long you’ve been playing.

Responsible Gambling Tools at Online Casinos

The top licensed online casinos in NZ put a lot of effort into keeping things safe for everyone. As part of their licensing agreement, casinos are obligated to implement and offer responsible gambling measures like self-exclusion programmes, deposit limits and access to support resources. These practices help minimise the risk of problem gambling, ensuring a safer environment for all players.

Most casinos even have a section dedicated to responsible gambling, where they break down their approach and the tools at your disposal. Here's a quick rundown of what you might find:

Deposit Limits

Deposit limits let you set a cap on how much money you can deposit into your casino account. This helps you stick to your budget.

Betting Limits

Betting limits work similarly to deposit limits, yet these focus on how much you can wager on a particular game. This is to help prevent players from placing excessive bets that they cannot afford to lose.

Loss Limits

Loss limits help keep your net loss in check. Good days make up for bad ones, but if you hit your budget limit, you're paused until the period resets.

Session Limits

This tool determines how long you can gamble in one session. Once you hit the time limit, you're done for the day.

Self-Exclusion

If you need a break from gambling, you can opt for a self-exclusion. This lets you block access to your casino account for a set time. It could be a few hours, days, months, or even permanently. During the self-exclusion period, you’ll be unable to log into your account or engage in any gambling activities on the platform.

Self-Assessment

This is a checklist or quiz provided by the casino to help you analyse your gambling habits. It's meant to inform you of any potential signs of problem gambling.

Reality Checks

This feature is designed to remind players of the time they have spent gambling, how much money they have wagered, or the potential consequences of their gambling habits. You can customise how frequently you receive these reminders and, in some cases, the duration of intervals between notifications (e.g. every 30 minutes, hourly, etc).

Where to Seek Help for Gambling Addiction in NZ

If you find yourself struggling with gambling addiction and need help with problem gambling, the most important step is to acknowledge it and reach out. There are many organisations in New Zealand ready to support you, the most notable of which we’ve listed below:

Problem Gambling Foundation NZ

The Problem Gambling Foundation NZ helps Kiwi players through counselling and support groups specifically designed to tackle problem gambling.

Grassroots Trust

Grassroots Trust, which operates in accordance with the Gambling Act 2003, steps in by funding programmes that help communities recover from the negative impacts of excessive gambling.

Gambling Helpline

Need someone to talk to? The Gambling Helpline is ready to assist 24/7 with any gambling concerns. The free service can help with immediate support or provide information services for problem gambling.

Asian Family Services

The Asian Family Services provides support for Asian communities living in New Zealand that have been affected by gambling harm and associated mental health issues.

Mapu Maia

Mapu Maia is all about supporting the Pasifika community with services in English, Samoan and Tongan aimed at preventing and treating problem gambling.

Online Gambling Blocker Tools

On top of the above, you’ve also got the option to use online blocking tools to actively cut off access to gambling sites and sportsbooks. These are some of the most well-known gambling blocker tools available to Kiwi players:

Gamban

Gamban allows you to block gambling sites and apps on multiple devices, including smartphones, tablets and computers. It’s subscription-based and comes with a highly user-friendly interface.

BetBlocker

BetBlocker is a free software tool that blocks over 84,900 sites and allows customisable self-exclusion periods. It supports various devices, including Windows, Mac, Android and iOS.

GamBlock

GamBlock uses analytics to block new and existing gambling sites. The software requires a password to make changes, adding an extra layer of protection for those who may be tempted to disable it. It’s very robust and offers various plans.

How to Close Your Casino Account

If you’ve decided that the best course of action is to permanently close your online casino account, then here are the steps to follow:

  • Read through the casino T&Cs: Before opening or closing your account, make sure to read the casino’s terms and conditions relating to account closure or self-exclusion. Some casinos have specific rules or procedures for account closure or self-exclusion that you need to be aware of before going ahead.
  • Log in to your casino account: Use your username and password to access your account.
  • Withdraw funds: Before closing your account, ensure that you withdraw any remaining funds. Feel free to follow up with customer support to make sure any outstanding withdrawals are processed.
  • Contact customer support: Head to the customer support section and inform the team via live chat, email or phone that you wish to close your account. You may be asked to provide reasons for closing your account, but do not feel under any obligation to explain.
  • Ask for confirmation in writing: It’s a good idea to keep this for future reference. Once the account has been confirmed as closed, make sure to check that you no longer have access by trying to log in.

Protection for Minors

The legal gambling age to play at online casinos, place a sports bet, enter the lottery or buy a scratch card in New Zealand is 18, while to gamble at brick-and-mortar casinos, you be must 20 or older. Parents and carers are responsible for preventing underage gambling.

Some of the steps you can take to protect this from happening include:

  • Monitoring your children’s online activity and history
  • Educating them about the dangers of problem gambling
  • Teaching them financial responsibility practices
  • Never playing online casino games in front of them
  • Ensuring they can’t access your online casino account(s).

Casino.co.nz’s Commitment to Responsible Gambling

Everyone at Casino.co.nz gets just how crucial it is to advocate for responsible gambling – it's something we take to heart every day. Our entire team is dedicated to promoting healthy gambling habits through our content. We only partner with licensed and legitimate real money casinos and sportsbooks in New Zealand that feature responsible gambling tools and are committed to looking after the welfare of their players.

It’s essential that you monitor how much time and money you’re spending, and to take the necessary steps as outlined above if you’re concerned about yourself or a loved one.

Frequently Asked Questions

  • Responsible gambling means setting limits on time and money spent, understanding the odds and engaging in the activity without harming oneself or others.
  • Gambling in an unhealthy way can lead to extensive financial losses, addiction, strained relationships and potential mental health issues such as depression and anxiety.
  • First and foremost, make sure you set clear budget and time limits, choose games you understand how to play well, and take regular breaks to assess your activity.
  • To truly help someone with a gambling addiction, prioritise listening over speaking and gently guide them towards seeking professional help through therapy or support groups.
  • Yes, many online casinos offer gambling support, including self-exclusion programmes, links to professional help and tools to limit your deposits and session time.
  • Yes, gambling addiction can be treated. The first step is to openly acknowledge the problem, then seek and adhere to the guidance of professionals.
  • Safe online casinos, like those listed on our site, have a licence from a reputable organisation such as the Malta Gaming Authority (MGA) or Alderney Gambling Control Commission (AGCC), along with strong customer and expert reviews, clear security measures and player tools for responsible gambling. You can find our full list of recommended operators by visiting our casino reviews page.

About the writer: Charlon Muscat

Charlon has been working in iGaming since 2019. He started his journey in Malta with Paddy Power before establishing a successful freelance career, building on his previous industry experience. He specialises in online casinos, sportsbooks, payment methods and current trends and strategies from the perspective of a real player.

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