In this guide, we take you through everything you need to know about Jackpot City Casino in New Zealand. Let’s dive into the welcome bonus, games catalogue, software developers and customer support.
Slots, Live Casino, Blackjack, Roulette, Baccarat, Bingo, Scratch Cards, Keno, Craps, Video Poker
97.84%
Progressive
Bayton Ltd, Cityviews Group
Alderney Gambling Control Commission, eCogra
NZ$, €, C$, £
Evolution Gaming, Pragmatic Play, OnAir, NetEnt, Playtech + 4 others
1-3 working days
iOS, Android
Email, Live Chat, Phone
English, Spanish, French, German, Greek, Arabic, Russian, Korean, Thai, Italian, Turkish
Get started at Jackpot City Casino by claiming the generous match welcome bonus of up to $1,600 across your first four deposits. The four deposit stages are identical, each triggering a 100% match worth up to $400 when you deposit a minimum of $10. You can also get 10 daily Jackpot City NZ free spins offering the chance to win $1 million as part of this offer.
Bonus funds and free spins are both subject to 35x wagering requirements. So, if you deposit $10 and receive $10 in credit from the casino, your playthrough requirement will be $350 (35x$10). You won’t be able to cash out any winnings until you meet this condition. Don’t forget to read the T&Cs carefully to check which games are eligible for the welcome offer.
Here’s a breakdown of how the Jackpot City welcome bonus works:
| Bonus Offer | Description |
|---|---|
| Deposit One | 100% up to $400 |
| Deposit Two | 100% up to $400 |
| Deposit Three | 100% up to $400 |
| Deposit Four | 100% up to $400 |
| Number of Deposits | Four |
| Wagering Requirement | 35x |
| Minimum Deposit | $10 |
| Eligible Games | Slots (100% - excluding NetEnt & progressive jackpots), NetEnt slots (50%), keno (10%), scratch cards (10%), poker, roulette, video poker (8% - certain games excluded); blackjack, All Aces video poker, Jacks or Better (2%) |
| Excluded Payments | N/A |
| Time Limit | 7 days to claim, free spins expire 30 days after last deposit |
| Expiry date | 2 months |
| Promo Code | N/A |
The casino also offers a range of reload bonuses, with Jackpot City free credits, rewards, free spins, tournaments and refer-a-friend bonuses also available.
Get Jackpot City Casino BonusesThe Jackpot City loyalty programme lets players earn points, which can be exchanged for casino bonus credits whenever you play real money casino games. By scoring points, you can move up six different tiers:
New players are automatically enrolled into Bronze, and while building up points, you can unlock extra prizes as you progress through the tiers.
Players can redeem loyalty points for cash credits in increments of $5. The amount of points you accrue varies depending on the games you play. For example, on most pokies, you must wager $1 to claim one loyalty point, while for blackjack, you need to wager $100.
Members of the VIP programme also get access to other perks, including exclusive bonuses, free spins, a VIP host and more.
Jackpot City has a varied selection of over 800 casino games, covering online pokies, table games and live casino titles. The casino is backed by some of the biggest developers in iGaming, including Apricot (formerly Microgaming), Evolution and Pragmatic Play.
The games library is neatly divided into various subcategories, including pokies, table games, live casino, bingo, arcade and more. There’s also a dedicated section called ‘For You’ where you can find personalised top picks, new and exclusive titles, games that have paid out recent big wins and other popular categories. You can favourite games using the ‘heart’ icon or select titles based on whether they are deemed ‘hot’ (and therefore have a higher chance of paying out) or ‘cold’.
Most games are available in real money and demo mode, so you can play for free before risking real cash. Some of our favourite Jackpot City online pokies include Amazing Link Apollo, Wacky Panda, Wheel of Wishes and Gold Blitz.
Fans of table games can enjoy classic versions and variations of blackjack, French and American roulette, craps and more. There are also live dealer games, with high-stake options for live blackjack, live roulette and live poker, plus immersive game show titles boasting exciting bonus features and lucrative payouts.
| Type of Game | Number of Games | Popular Titles |
|---|---|---|
| Pokies | 700+ | Amazing Link Zeus, Immortal Romance, Mega Moolah |
| Live Casino | 85+ | One Blackjack, Mega Roulette, Fortune Finder, Dream Catcher |
| Blackjack | 30+ | Classic Blackjack Multi Hand, Atlantic City, Vinnie Jones Blackjack |
| Roulette | 40+ | MultiFire Roulette, Mini Roulette, American roulette |
| Other Table Games | 25+ | No Commission Baccarat, Sic Bo, Craps |
| Scratch Cards | 5+ | Avalon Scratch, Thunderstruck II Scratch, Sure Win Scratch |
| Bingo | 23+ | Wild Lion Reel Bingo, Thunderstruck II Video Bingo, Tiki Bar |
Jackpot City casino mobile players can either visit the site directly on their device or download the native casino apps.
The app offers most of the games available on desktop, including pokies, table games and live dealer titles. Both the iOS and Android versions have clear and accessible menus.
iPhone players can download the Jackpot City app from the Apple App Store, whereas Android users need to download the APK from the casino’s mobile site. Be careful with any downloads you install outside of the Google Play Store.
We personally recommend using the apps over the mobile casino, as they’re much more intuitive and efficient, with advanced security measures and bespoke features such as push notifications.
The NZ casino accepts most debit cards, common e-wallets and popular pay-by-mobile payment methods, including Visa, Mastercard, Neteller, Google Pay and Skrill. New Zealand local options such as POLi are also supported. The Jackpot City payout time varies, but we found the average to be between 1-3 working days for the operator to process withdrawals, which is slow when compared to competitors such as Rizk and Kiwi’s Treasure (both of which process payouts within 24 hours).
Jackpot City lets you deposit for as little as $5. The amount you can deposit and withdraw also depends on the payment method you use. Note that the minimum Jackpot City withdrawal limit is $50.
For all transactions, visit the ‘Bank’ section and select your preferred method from the list provided. You’ll then be redirected to a new site to make the transaction safely and securely.
| Payment Method | Available on Deposits | Min Deposit | Available on Withdrawals |
|---|---|---|---|
| Visa | ✅ | $5 | ✅ |
| Mastercard | ✅ | $5 | ❌ |
| Google Pay | ✅ | $5 | ❌ |
| PaysafeCard | ✅ | $10 | ❌ |
| Neteller | ✅ | $5 | ✅ |
| Neosurf | ✅ | $10 | ❌ |
| Skrill and 1-Tap | ✅ | $5 | ❌ |
Jackpot City is fully licensed in New Zealand through the Alderney Gambling Control Commission (AGCC) via its licence company Baytree (Alderney) Limited. Jackpot City's sister sites include Royal Vegas Casino, Platinum Play and Ruby Fortune. The group also holds licensing through the Malta Gaming Authority (MGA).
Jackpot City Casino uses a secure payment gateway and legitimate and secure banking methods. The site is also registered to the secure HTTPS protocol with an up-to-date SSL security certificate, so you can rest assured that your personal and financial data are protected.
Jackpot City is committed to being fair and above board. The casino is partnered with leading software providers and features the seal of approval from independent testing agency eCOGRA, proving that it offers fair games with the latest RNG (random number generator) technology.
There is no Jackpot City casino contact number available, which is a shame as we would have liked to speak directly with a customer support agent.
However, Jackpot City live chat and email support are available 24 hours a day, seven days a week. The customer support team is quick and knowledgeable, and the standard of support is better than other casinos we’ve reviewed. You can also visit the dedicated help centre for answers to common queries and issues.
Jackpot City support is available via:
Here are the steps to follow to get started at Jackpot City. It should take less than five minutes, depending on ID checks.
Here are three Jackpot City user reviews:
Jackpot City always has brilliant bonuses, I keep coming back here for that reason alone.
I was never a huge fan of live casino games, but the line-up at Jackpot City really helped me get into them. The site’s easy to use and I prefer using the app for most games.
Cashing out is SO easy and fast, I’m registered at a few casinos and JC outpaces them all.
Jackpot City NZ is a top online casino in New Zealand, with a generous welcome bonus and a strong range of games produced by leading iGaming developers.
It accepts most popular payment methods and boasts highly rated iOS and Android mobile apps for modern gamblers on the move. We were largely impressed with the customer support offered, although we would like to see phone support added. While the range of banking methods is good, withdrawals can sometimes take up to three business days, which is slow for an online casino.
Overall, this is a fast and trustworthy casino that is certainly worth considering. Keep reading our Jackpot City casino review to find out more.
Jackpot City takes 1-3 working days on average to process withdrawals. It can then take up to seven working days to pay out, depending on your chosen banking method.
You can contact Jackpot City Casino by logging in and using the 24/7 live chat or emailing.
Jackpot City Casino New Zealand is operated as part of Baytree Alderney Limited.
Yes – Jackpot City Casino uses secure payment gateways and data encryption to protect its players. It’s fully regulated and hosts fair games.
Jackpot City has over 800 casino games, including pokies, table games and live dealer titles. The casino also offers free games in demo mode.
Yes, you can win real money at Jackpot City, but you will need to register at a casino and be at least 18 years old. Full T&Cs apply.
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